Customer Focus

At Valiant Security Services, our aim is to service clients with complete responsiveness, flexibility and cost-effectiveness. We will strive to be a respected total security service provider of choice and meet our clients’ special and specific needs…with an undisputed level of competence.

Our mission is to focus on setting top-class standards in our business pursuits. We will tirelessly strive to be a top service provider and system integrator of choice, to meet the exacting demands of the challenging business world today. We promise every project handled will be accomplished with an unparalleled package of service excellence.

Customer Needs Consultancy

Combining our high-performance, high-capacity, world-class service with price competitiveness and commitments, we have been providing total security solutions customized to specific customer’s needs.

Staff recruitment & Training

At Valiant Security Services, we believe that only the best deliver the best. Our recruitment process and training program are intense and tedious to ensure that only the best are selected to join Valiant Security. As part of our development program, all our security officers attend the “Enhanced Basic Security Course” accredited by Workforce Development (WDA) Agency under the WSQ frame-work.

Performance Fine Tuning & Security Audit

Performance review is an on-going exercise practiced by Valiant Security. Our team constantly re-examines their service level to check if fine-tuning is necessary. We do not take things lightly and we will not compromise when it comes to value added services to our clients.

Customer Response & Feedback

We always stress on personalized service and offer quick and immediate response to any feedback from clients. We strive to reach out to them through the most effective and efficient channels. To serve our clients better, we maintain highly detailed, up-to-date records of our work procedures which enable us to trouble-shoot quickly and effectively, thus providing speedy on-site solutions.

Quality and Satisfaction Assurance

Our Operations Manager’s role includes quality management and customer satisfaction assurance. In order to move ahead of our competitors, we are committed to continuously scaling new horizons in service innovations and developments to create further quality improvements and generate greater customer satisfaction.